Shop Guide

All items on BuddyRumi’s shop are downloadable PDF files. At the moment I don’t sell phisical items.

All patterns are written in English using US terminology.

Making a purchase

Add products to your cart by pressing “Add to Cart” button. Look carefully of what you pick, as some of the items are finished products and some are downloadable instructions.

You’re able to change the content of the Cart until you continue shopping. After entering your records, you can no longer make changes.

Downloadable products have no shipping cost.

Making a Payment

 Payments via PayPal (for customers inside and outside of Europe)

All prices in my shop are in euros (EUR). Through PayPal you can buy wherever you are located in or whatever currency you use, because
– if you have a PayPal account, it will automatically convert the price to your own currency before you complete payment,
– if you don’t have a PayPal account and you pay by credit card instead, your bank will convert the price and charge you the appropriate amount in your own currency on your credit card bill. You will find a short tutorial of making a payment without having a PayPal account here.

Delivery of Downloadable Products

Downloadable products are sent to you by email. You will receive an automatic link from where to download the pattern into your computer or any other device.

When checking out with PayPal the link will be sent instantly after the payment has been completed. When using the Bank Transfer the link will be sent in 48 hours after the payment has arrived at our bank account.

If you didn’t receive the download link, please check your junk folder.

Refunds and Exchanges

Due to the nature of the items (downloadable PDFs) there is no refund or exchange option for downloadable products.

User Licence of Downloadable Products

When purchasing a pattern you will have a lifetime access to the file and all of its updated versions. However, for protecting the instructions from fraud or malicious act the access to the file is limited to 100 times of opening or downloading.

For this reason, I recommend you to download the pattern into your computer or any other device. I also recommend you to make a copy of it onto a flash drive or CD for any future issues or loss.

Any problems with downloads and renewals of the access to the files will be solved by email.

There is no refund or exchange option for downloadable products.

Need help?

Contact me for questions related to the patterns.